Refund policy

Last updated: July 2, 2024

Returns & Exchanges

All sales are final.  Due to the consumable and perishable nature of our products, returns are not accepted.  Exchanges are not allowed. Gift cards and any non-perishable items sold are also not eligible for return or exchange.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if your order is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

Refunds will not be issued, except at the discretion of the business owner.  In the rare event that a refund is granted, you will be refunded to your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund.  If more than 15 business days have passed since your return was approved, please contact us.

Contact Information

You may always contact us for any order related issue, question, or concern at admin@sweetkees.com.